80542: Customization and Configuration in Microsoft Dynamics CRM 2013|

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80542: Customization and Configuration in Microsoft Dynamics CRM 2013

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Course Description

About the Course

This course describes the techniques required to customize Microsoft Dynamics CRM to meet the specialized needs of businesses. The topics covered include security; creation and configuration of entities; design of forms views and charts; auditing and solutions. The course describes each topic and how each topic relates to the other topics to produce a full configured, effective solution.

Course Curriculum

Course # : 80542

Customization and Configuration in Microsoft Dynamics CRM 2013

Exam : Customization and Configuration in Microsoft Dynamics CRM 20132

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80542: Customization and Configuration in Microsoft Dynamics CRM 2013

Objectives

Design and implement strategies for the creation of Business Units and Security Roles
Configure Microsoft Dynamics CRM Users and Teams
Describe the principles of customizing the system
Create and configure fields for both custom and system entities
Create and configure custom entities, including standard and activity entities
Design, create and configure relationships between entities
Create and configure Views, Charts and Forms for both system and custom entities
Implement Field Security and Access Team Templates in Microsoft Dynamics CRM
Design, create and configure Solutions in Microsoft Dynamics CRM
Design, create and configure Business Rules and Business Process Flows to guide users through their work

Target Audience

This training is intended for both novice and experienced customizers of Microsoft Dynamics CRM who are familiar with the end-user principles of the software. No programming skills are required, but a basic understanding of database principles will be an advantage.

Prerequisites

Recommended:10774: Querying Microsoft SQL Server 2012
Recommended: A working knowledge of how to use Microsoft Dynamics CRM 2011. It is recommended, but not required, that individuals have completed Microsoft Dynamics CRM 2011 or 2013 applications training.
Recommended: Because this training material focuses on customizing database entities, attributes, relationships, and mappings, it is recommended that individuals have a basic understanding of Microsoft SQL Server and relational database functionality.

Why 80542: Customization and Configuration in Microsoft Dynamics CRM 2013 from SkillCertified™

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