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Conduct risk has become a top priority for boards of financial institutions globally. But what is conduct risk? Essentially, it refers to how firms and their staffs conduct themselvesincluding how customers are treated, how staff are remunerated and how conflicts of interest are addressed. Losses associated with or attributed to conduct risk around the world have far exceeded credit risk and market risk losses over the past few years. With an increased focus on managing business conduct by regulators in many jurisdictions, financial firms are closely scrutinizing what conduct risk means in practice to them. As a result, firms need to understand how business conduct impacts on their business, their employees, their customers and the market in which they operate. You will look at the key terminology and develop skills that will help you recognize good and poor conduct. You will explore key regulatory developments that affect your firm and your stakeholders and will gain an understanding of how to react. You will also gain a valuable insight into how a regulatory conduct framework works in practice.
This course will be suitable for personnel in the financial markets with a basic understanding of Risk Management. It is particularly designed for:
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