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CRM Fundamentals II

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Course Description

About the Course

Use the basic knowledge a CRM solution consultant requires for all consultant profiles

Course Curriculum

Course # : 35305

CRM Fundamentals II

Exam : CRM

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CRM Fundamentals II

Target Audience

Solution consultants responsible for implementing Customer Relationship Management with SAP CRM

Prerequisites

Essential:
-Basic business knowledge of CRM processes and concepts
-TCRM10 CRM – Fundamentals I
Recommended:
   -Knowledge of SAP ERP sales business processes; for example:
   -TSCM60 Order Fulfillment I or
   -SCM600 Business Processes in Sales Order Management

Why CRM Fundamentals II from SkillCertified™

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