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Emotional Intelligence Training

 

Emotional Intelligence Training

  • Develop skills to understand and manage your emotions positively
  • Relieve stress, empathize, and overcome hurdles at your workplace
  • Be self-aware of your emotions and increase your productivity 

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Course Description

About the Course

Emotional Intelligence is one of the most important topics to master while your career advances. Emotional Intelligence, also known as the Emotional Quotient, is the understanding and managing your emotions positively. The concept of Emotional Intelligence has been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.

Emotional Intelligence is a quality that helps you relieve stress, empathize with your peers, overcome hurdles, communicate effectively and resolve conflicts. It helps you build strong connections at work, succeed, and gives you all the skills to control your emotions and think practically. By the end of this training, you will be self-aware of your emotional reactions and work more effectively.

Course Curriculum

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Course # : EI-0019
Exam : Emotional Intelligence Training

Emotional Intelligence Training

Objectives

  • Understanding Emotional Intelligence: The training should provide an overview of emotional intelligence, its components, and its impact on personal and professional life. Participants will gain a clear understanding of the importance of emotional intelligence in various contexts.
  • Self-Awareness: The training should focus on developing self-awareness, which is the foundation of emotional intelligence. Participants will learn techniques to recognize and understand their own emotions, strengths, limitations, values, and triggers. This self-awareness enables individuals to make conscious choices and manage their emotions effectively.
  • Emotional Regulation: Participants will learn strategies for regulating their emotions and managing stress effectively. The training should provide techniques for recognizing and managing negative emotions, practicing self-care, and developing resilience in the face of challenges.
  • Empathy and Perspective-Taking: Empathy is a crucial component of emotional intelligence. The training should help participants develop empathy and the ability to understand and consider others' perspectives. Participants will learn techniques for active listening, reading nonverbal cues, and demonstrating genuine concern for others' feelings and needs.
  • Effective Communication: Emotional intelligence plays a significant role in effective communication. The training should focus on improving participants' communication skills, including active listening, clarity, assertiveness, and adapting communication style to different individuals and situations. Participants will learn to express themselves authentically and with empathy.
  • Building and Maintaining Relationships: The training should emphasize the importance of building and maintaining positive relationships. Participants will learn strategies for establishing rapport, developing trust, and resolving conflicts constructively. They will understand how emotional intelligence contributes to nurturing healthy and productive relationships.
  • Social Awareness: Participants will develop social awareness, which involves understanding social dynamics, recognizing cultural differences, and being attuned to others' needs and emotions. The training should provide insights into social cues, norms, and diversity to foster inclusive and respectful interactions.
  • Decision Making and Problem Solving: Emotional intelligence influences decision making and problem-solving abilities. The training should help participants apply emotional intelligence to assess situations, evaluate alternatives, and make informed decisions. They will also learn techniques for managing emotions during high-stakes decision-making processes.

Target Audience

  • Corporate Employees
  • Managers
  • Executives
  • Anyone who wants to learn conflict resolution
  • Anyone interested in handling stress effectively
  • Anyone who wants to balance work and life

Prerequisites

There are no prerequisites to attend this course.

Why Emotional Intelligence Training from SkillCertified™

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