Implementing Cisco Collaboration Applications v1.0 - CAPPS (Professional) eLearning|

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Course Description

About the Course

Cisco E-Learning for CAPPS v1.0 prepares the learner for integrating Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a Collaboration deployment.

It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified IM and Presence and Cisco Jabber integration options with Cisco Unified Communications Manager.

This Cisco self-paced course is also designed to be as effective as classroom training. Course content is presented in easily-consumable segments via both Instructor Video and text. Interactivity is enabled through Discovery Labs, content review questions, and graded Challenge labs and tests. This makes the learning experience hands-on, increasing course effectiveness, and provides students direct feedback on how well they have mastered the material. And gamification features are built in, including earning badges and a leaderboard, to encourage better performance.

Course Curriculum

Course # : ICCA-113

Implementing Cisco Collaboration Applications v1.0 - CAPPS (Professional) eLearning

Exam : Implementing Cisco Collaboration Applications v1.0 - CAPPS (Professional) eLearning

Download Syllabus

Implementing Cisco Collaboration Applications v1.0 - CAPPS (Professional) eLearning

Objectives

Describe integrated and unified messaging options and integration with Microsoft Exchange
Describe virtualization, design and deployment of Cisco Unity Connection and Cisco Unified Call Manager
Describe monitoring tools and how to troubleshoot Cisco Unity Connection issues
Describe the features and characteristics of Cisco Unity Express and how to integrate it with Cisco Unified Communications Manager Express
Describe how the Cisco Unity Express auto-attendant application works and how it can be customized
Describe Cisco Unity Express basic monitoring and troubleshooting tools
Describe voicemail networking options including legacy networking, HTTPS networking and VPIM
Describe, design, deploy and configure Cisco Unified Communications IM and Presence and use the Cisco Unified Communications IM and Presence troubleshooting tools
Implement Cisco Jabber
Describe the features and functionality of Cisco Prime Collaboration Provisioning
Describe the video infrastructure components and architecture including endpoints, video services, video network services, and management
Describe the features and functionality of Cisco TMS

Target Audience

Channel Partners
Customers
Employees

Prerequisites

Required: CICD - Implementing Cisco Collaboration Devices
Required: CIPTV1 - Implementing Cisco IP Telephony & Video Part 1 v1.0
Required: CIVND2 - Implementing Cisco Video Network Devices v1.0
Recommended: Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
Recommended: Basics of digital interfaces, PSTN, and VoIP
Recommended: Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployments
Recommended: Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, switching and routing

Why Implementing Cisco Collaboration Applications v1.0 - CAPPS (Professional) eLearning from SkillCertified™

Live Interactive Learning
- World-Class Instructors
- Expert-Led Mentoring Sessions
- Instant doubt clearing
Lifetime Access
- Course Access Never Expires
- Free Access to Future Updates
- Unlimited Access to Course Content
24x7 Support
- One-On-One Learning Assistance
- Help Desk Support
- Resolve Doubts in Real-time
Hands-On Project Based Learning
- Industry-Relevant Projects
- Course Demo Dataset & Files
- Quizzes & Assignments
Industry Recognised Certification
- SkillCertified Training Certificate
- Graded Performance Certificate
- Certificate of Completion
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