Implementing Cisco Collaboration Devices v1.0 - CICD (Associate) eLearning|

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Implementing Cisco Collaboration Devices v1.0 - CICD (Associate) eLearning

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Course Description

About the Course

Cisco E-Learning for CICD v1.0 focuses on providing the skills and knowledge necessary to implement Cisco Unified Communications (UC) solutions. It covers administration of end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance.

This Cisco self-paced course is designed to be as effective as classroom training. Course content is presented in easily-consumable segments via both Instructor Video and text. Interactivity is enabled through Discovery Labs, content review questions, and graded Challenge labs and tests. This makes the learning experience hands-on, increasing course effectiveness, and provides students direct feedback on how well they have mastered the material. And gamification features are built in, including earning badges and a leaderboard, to encourage better performance.

Course Curriculum

Course # : ICCD-304

Implementing Cisco Collaboration Devices v1.0 - CICD (Associate) eLearning

Exam : Implementing Cisco Collaboration Devices v1.0 - CICD (Associate) eLearning

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Implementing Cisco Collaboration Devices v1.0 - CICD (Associate) eLearning

Objectives

Describe the components of a Cisco Unified Communications solution and identify call signaling and media stream flows
Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service
Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
Describe the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features for both applications
Describe how to maintain a Cisco Unified Communications solution

Target Audience

Network Video Engineer
Voice/UC/Collaboration/Communications Engineer
Collaboration Tools Engineer
Collaboration Sales/Systems Engineer

Prerequisites

Required: Basic knowledge of Cisco IOS gateways
Required: Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection
Required: Working knowledge of converged voice and data networks

Why Implementing Cisco Collaboration Devices v1.0 - CICD (Associate) eLearning from SkillCertified™

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