Unified E-Mail and Web Interaction Manager Enterprise v2.0 - (UEIME)|

Preview

Unified E-Mail and Web Interaction Manager Enterprise v2.0 - (UEIME)

Download Curriculum

Learn from anywhere in the world. Connect with an Instructor in real time.
Attend Live Class from a PC or Mobile.
Ask questions from an Instructor in real time over voice & chat.
Includes Certificate of Completion.
Official Exam & Certification Assitance.
Get 30 Days free after class support.

Enquire for more information

By submiting, you agree to our terms and policy

Course Description

About the Course

Cisco Unified E-Mail and Web Interaction Manager Enterprise (UEIME) v2.0 is intended for installation engineers, system administrators, database administrators, sales engineers, and others who are responsible for installing and maintaining the Cisco Unified Web and E-Mail Interaction Manager v4.4.1 installation, which includes a common platform and one or both of the following applications: Cisco Unified E-Mail Interaction Manager (EIM) and Cisco Unified Web Interaction Manager (WIM).

Course Curriculum

Course # : UEIME-556

Unified E-Mail and Web Interaction Manager Enterprise v2.0 - (UEIME)

Exam : Unified E-Mail and Web Interaction Manager Enterprise v2.0 - (UEIME)

Download Syllabus

Unified E-Mail and Web Interaction Manager Enterprise v2.0 - (UEIME)

Objectives

Describe, at a high level, the features of Cisco Unified EIM and Cisco Unified WIM
Describe the architecture of Cisco Unified EIM and Cisco Unified WIM
Understand user management
Create and manage an entire Knowledge Base
Understand administration
Describe the use of the Agent Console
Describe Cisco Unified CCE Integration and Configuration
Manage Cisco Unified Web Interaction Manager
Describe management tools for monitoring and reporting
Understand tactics for troubleshooting.

Target Audience

People who will implement, configure, and support Cisco Unified EIM and Cisco Unified WIM with Cisco Unified CCE or Cisco Unified Contact Center Hosted
People who will be system users on Cisco Unified EIM and Cisco Unified WIM with Cisco Unified CCE and Cisco Unified Contact Center Hosted

Prerequisites

Required: Basic knowledge JBoss Java EE Application Servers
Required: Basic knowledge of Microsoft Internet Information Services (IIS)
Required: Basic knowledge of Microsoft SQL Server 2005
Required: Cisco Unified CCE version 8.x
Required: Working knowledge of Windows 2003 Server and Windows XP

Why Unified E-Mail and Web Interaction Manager Enterprise v2.0 - (UEIME) from SkillCertified™

Live Interactive Learning
- World-Class Instructors
- Expert-Led Mentoring Sessions
- Instant doubt clearing
Lifetime Access
- Course Access Never Expires
- Free Access to Future Updates
- Unlimited Access to Course Content
24x7 Support
- One-On-One Learning Assistance
- Help Desk Support
- Resolve Doubts in Real-time
Hands-On Project Based Learning
- Industry-Relevant Projects
- Course Demo Dataset & Files
- Quizzes & Assignments
Industry Recognised Certification
- SkillCertified Training Certificate
- Graded Performance Certificate
- Certificate of Completion
Like what you hear from our learners?

Take the first step!
Drop us query

Be Amazed with Online Learning Experience

Future is fast forwarding towards online learning & now it’s becoming easy for everyone to take a world class training from anywhere in the world. Listen from Learnfly Live recent alumni’s studying around the globe.

Paul Spranger

Very comprehensive materials with a clear presentation. I have been teaching digital forensics for over 10 years and I found this training to be very interesting and on-point

Rami Khalife

I have completed the course 20778 Analyzing data with Power BI. The instructor Mr. Abhishek Kumar delivered interactive sessions which were impressively informative. He went through the content in detail which showcased that he has a thorough knowledge of the subject matter. He set up a collaborative medium between instructor and students. You can ask questions and he will give you a presenter view where you can share what you have learnt.
Instructor Abhishek Kumar is a terrific subject expert. I will be happy to take more courses with Learnfly Live from this experience and recommend it to everyone as well. A job well done! I am now going to practice the content taught by Mr. Abhishek so that I can deliver it in my career pursuits.

Miaozi Guo

Cisco training has given me ample exposure to the field. The trainers were good and provided conceptual understanding for core concepts and technology. They supported me throughout the training and even guided me for job opportunities. I would surely recommend SkillCertified™ Live to everyone.

Uno Lapimaa

I've attended SkillCertified™ Live Microsoft SQL Server Self-Paced. It was very useful and enlightening. The training session was great – interactive as well as informative. Trainers were very helpful and offered personal assistance during the training and career guidance after it.