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ITIL® OSA Capability Stream

ITIL® Intermediate Operational Support and Analysis (OSA) module affirms to be a significant ITIL® qualification which comprises:
- Focused planning of OSA processes,
- Smooth imp...
ITIL® SOA Capability Stream

The Service Offerings and Agreements (SOA) module comes under the accreditations listed in the ITIL® Service Capability work stream. The module puts required emphasis on the practical application of SOA practices. The practical application fac...
ITIL® PPO Capability Stream

The ITIL Intermediate Qualification: Planning, Protection, and Optimization (PPO) certification is a freestanding qualification that focuses on the practical applications of PPO practices to ensure information security an...
ITIL® RCV Capability Stream

The ITIL Intermediate Qualification: Release, Control, and Validation (RCV) certificate is a part of ITIL intermediate stream, it is also one of the modules in ITIL Expert in ITIL Service Management Certificate. This is 5-6 days course that tea...
ITIL® Service Strategy Lifecycle

This course prepares the candidates for ITIL Intermediate Certificate: Service Strategy and it provides you with the knowledge that is required to formulate IT service strategy and also provide the vision moving in a forward direction for Servi...
ITIL® Service Transition Lifecycle

The main objective of ITIL Service Transition is to build and deploy IT services. This is the third stage of ITIL Service Lifecycle. Candidates who enroll in this course can learn the overall concepts, policies, processes, and methods that are ...
ITIL® Service Design Lifecycle

The Service Design (SD) module comes under the list of accreditations in the ITIL® Service Lifecycle work stream. It primarily put emphasis only on the design of IT services and includes the architectures, processes, policies and documentation...
ITIL® Service Operations LifeCycle

Candidates who are enrolling this course can get their hands-on all the concepts and policies can get immersed in service operations phase of the service lifecycle. This certification course can make students expertise in ITIL best practices an...
ITIL® Continual Service Improvement Lifecycle

In this course candidates can learn about processes and concepts with the CSI phase of the Service Lifecycle. This course includes techniques and management within the CSI stage. This 3-4 day course can provide each student the foundation knowl...