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ITIL 4 Foundation Certification

 

ITIL 4 Foundation Certification

Leverage the immersive learning course for the best delivery of digital products and services

  • Leverage ITIL to gain optimal value from IT and digital services
  • Drive creation, delivery, and continual improvement of tech-enabled products and services
  • Immersive learning with real-world simulations, case studies, auto-graded assessments

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Course Description

About the Course

Build the skills that enable enterprises to successfully deliver IT services to customers. Learn how ITIL Certification provides a common language and tools that power collaboration within IT teams, to deliver value across the business. Start with the core concepts and definitions of ITIL 4—the latest evolution of the ITIL framework—and learn about the ITIL 4 service value system.

This program is delivered in blended learning mode so you get the best of live and engaging instructor-led sessions, along with the convenience of on-demand self-paced learning. With auto-graded assessments, case studies, recall quizzes, and more, you're in for a completely immersive learning experience. The course prepares you with a thorough understanding to ace the ITIL 4 Foundation exam in the very first attempt and equips you with the skills to power collaboration within IT and deliver value across the enterprise.

The ITIL 4 Foundation Certification, a designation offered by AXELOS to practitioners who demonstrate their understanding by passing the exam, validates your expertise as an ITSM professional.

ITIL®, ITIL® Foundation, and AXELOS are registered trademarks of AXELOS Limited, used under the permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under the permission of AXELOS Limited. PeopleCert® is the registered trademark of PeopleCert International Ltd., the sole Examination Institute (EI) for the delivery of AXELOS Accreditation and Examination services worldwide. SkillCertified is a Certified Partner of AXELOS and an Accredited Training Organization (ATO) with PeopleCert®.

Course Curriculum

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Course # : ITIL-0076
Exam : ITIL 4 Foundation Certification Course

ITIL 4 Foundation Certification

Objectives

  • ITIL 4 Overview
  • ITIL Service Value System (SVS)
  • Service Value Chain (SVC)
  • ITIL Guiding Principles
  • ITIL Service Management Practices
  • ITIL Service Relationships
  • ITIL Key Concepts
  • ITIL Continual Improvement
  • ITIL Roles and Responsibilities
  • ITIL Practices for Digital Transformation

Target Audience

  • IT professionals
  • Business managers
  • Business process owners
  • Project managers
  • ITSM managers
  • IT professionals in digital
  • IT professionals in product
  • IT professionals in development
  • IT professionals in service
  • Professionals transitioning to ITIL4

Prerequisites

There are no specific prerequisites for this training and the subsequent ITIL®4 Foundation certification exam.

Why ITIL 4 Foundation Certification from SkillCertified™

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    • Industry-Relevant Projects
    • Course Demo Dataset & Files
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    • SkillCertified Training Certificate
    • Graded Performance Certificate
    • Certificate of Completion
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