ITIL Service Offerings and Agreements (SOA) Certification is one of the four modules of the ITIL Intermediate Service Capability stream. This certification validates skills to enable service portfolio, service catalogue, service level, demand management, supplier management, financial, business relationship and demand management for IT services.

ITIL Service Offerings and Agreements training at FastCertify provides comprehensive understanding of the five stages of the ITIL Lifecycle (service strategy, service design, service transition, service operation and continual service improvement) to derive business value. The candidates develop expertise to support both business and user needs, and prepare for their ITIL Service Offerings and Agreements certificate exam.