805705: Sales and Marketing in Microsoft Dynamics CRM 2015/2016|

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805705: Sales and Marketing in Microsoft Dynamics CRM 2015/2016

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Course Description

About the Course

Companies worldwide rely on robust and efficient Customer Relationship Management (CRM) solutions to deliver enhanced customer service. Microsoft Dynamics CRM is a leading business solution providing efficient results to companies across different sectors.

Develop your expertise in Dynamics CRM by enrolling in the 805705: Sales and Marketing in Microsoft Dynamics CRM 2015/2016 training course at Live Learnfly Academy Microsoft Dynamics CRM training courses are conducted by certified instructors utilizing the Official Microsoft Curriculum.

The Sales and Marketing in Microsoft Dynamics CRM 2015/2016 training covers social insights, business intelligence, and productivity measures. The training focuses on developing fundamental knowledge and skills pertaining to CRM on-premises and CRM online.

Course Curriculum

Course # : 805705

Sales And Marketing In Microsoft Dynamics CRM 2015/2016

Exam : Sales And Marketing In Microsoft Dynamics CRM 2015/2016

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805705: Sales and Marketing in Microsoft Dynamics CRM 2015/2016

Objectives

Understand Sales Management and real-life sales scenarios
Understand how different Microsoft Dynamics CRM and Sales Management elements fit together
Learn about basic terminologies in Dynamics CRM Sales Management and how to manage leads in Dynamics CRM
Understand different tools available in Dynamics CRM to obtain vital sales info and recognize business opportunities
Learn how to analyze and report on sales and marketing information by using analysis tools
Understand goal management, and the role of leads and when they can be used
Understand the basic flow of sales activity in CRM: Lead, Account, Contact, Opportunity, Order, and Invoice

Target Audience

Marketing Managers
Sales Representatives
Office Managers
CEOs
Consultants
Professionals who want to implement, utilize, maintain, and support Dynamics CRM in their enterprise

Prerequisites

Required: Basic knowledge of Microsoft Dynamics CRM
Required: Experience working in Sales and Management

Why 805705: Sales and Marketing in Microsoft Dynamics CRM 2015/2016 from SkillCertified™

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Hands-On Project Based Learning
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- Certificate of Completion
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