81071: Deployment for Customer Engagement in Microsoft Dynamics 365 (Marketing, Sales)|

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81071: Deployment for Customer Engagement in Microsoft Dynamics 365 (Marketing, Sales)

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Course Description

About the Course

81071: Deployment for Customer Engagement in Microsoft Dynamics 365 course focuses on the skills needed to plan, design, and deploy customer engagement in Microsoft Dynamics 365. The course will walk you through minimum requirements and licensing details, deploying and working with Microsoft Dynamics 365 subscription and instances all over the world, best practices regarding Microsoft Dynamics 365 updates, details regarding new and exciting capabilities regarding Microsoft Dynamics 365 Apps and PowerApps, as well as all you need to know regarding the new and improved Dynamics 365 App for Outlook, and Mobile clients.

This 81071: Deployment for Customer Engagement in Microsoft Dynamics 365 course helps prepare you for exam MB2-715.

Course Curriculum

Course # : 81071

Deployment for Customer Engagement in Microsoft Dynamics 365 (Marketing, Sales)

Exam : Deployment for Customer Engagement in Microsoft Dynamics 365 (Marketing, Sales)

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81071: Deployment for Customer Engagement in Microsoft Dynamics 365 (Marketing, Sales)

Objectives

Getting Started with Microsoft Dynamics 365
Manage Microsoft Dynamics 365 Subscriptions
Manage Microsoft Dynamics 365 Instances
Managing Microsoft Dynamics 365 Upgrades
Integration with other Microsoft Online Business Solutions
Managing Microsoft Dynamics 365 Apps
Microsoft Dynamics 365 integration with Microsoft Outlook
Configure and Manage Mobile Devices

Target Audience

Application Consultants
Sales
A Technology Consultants

Prerequisites

Before attending this course, students must have:

Knowledge of basic sales, marketing, and customer service roles in a business
Some basic experience using Windows applications
SSome knowledge of common Microsoft Dynamics CRM record types is preferred

Why 81071: Deployment for Customer Engagement in Microsoft Dynamics 365 (Marketing, Sales) from SkillCertified™

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