CRM Interaction center webclient|

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CRM Interaction center webclient

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Course Description

About the Course

Course participants will get to know Interaction Center WebClient (IC WebClient) specific processes as well as IC WebClient specific functions and corresponding customizing settings.

Course Curriculum

Course # : 35303

CRM Interaction center webclient

Exam : CRM

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CRM Interaction center webclient

Target Audience

Members of project teams who are involved in implementing the SAP CRM Interaction Center WebClient
SAP consultants and partners
Customers who work with the SAP CRM Interaction Center WebClient

Prerequisites

Essential:
-SAPCRM Overview of the SAP CRM solution
-CR580 SAP CRM User Interface
Recommended:
-Knowledge of SAP CRM processes
-CR100 SAP CRM Customizing Fundamentals

Why CRM Interaction center webclient from SkillCertified™

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