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ServiceNow Certified System Administrator

 

ServiceNow Certified System Administrator

Master the configuration and maintenance of the ServiceNow system in our ServiceNow admin training.

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Course Description

About the Course

The ServiceNow System Administrator Certification (CSA) demonstrates that a successful candidate has the skills and essential knowledge to contribute to the configuration, implementation, and maintenance of the ServiceNow system. Successfully passing this Certification exam also establishes a set of skills necessary to continue in the ServiceNow Certification paths.

Course Curriculum

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Course # : 34578
Exam : ServiceNow Certified System Administrator

ServiceNow Certified System Administrator

Objectives

  • Deploy a ServiceNow platform in your organization
  • Learn ServiceNow UI key components
  • Organize users through access control rules, grant access to different applications on the platform
  • Understand database schema, populate the database and protect it too
  • Perform basic reporting and performance analytics
  • Create service catalogue items and define SLAs
  • Perform core application administration
  • Maintain ServiceNow using Update Sets and Upgrade History and Status
  • Learn ServiceNow workflow automation activities and approvals
  • Confidently appear for ServiceNow Admin Certification Exam

Prerequisites

  • High-level familiarity with industry terminologies and architectures is good to have. 
  • No programming knowledge required.

Why ServiceNow Certified System Administrator from SkillCertified™

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    • Free Access to Future Updates
    • Unlimited Access to Course Content
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    • One-On-One Learning Assistance
    • Help Desk Support
    • Resolve Doubts in Real-time
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    • Industry-Relevant Projects
    • Course Demo Dataset & Files
    • Quizzes & Assignments
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    • SkillCertified Training Certificate
    • Graded Performance Certificate
    • Certificate of Completion
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