The ITIL Service Design (SD) certification is one of the five Service Lifecycle modules within the ITIL Intermediate certification streams. This qualification focuses on the use of ITIL processes and practice elements utilized within the Service Lifecycle context. Conducted by domain experts, the ITIL Service Design certification training at FastCertify develops skills to design IT services, including architecture, policies, processes and documentation.

The ITIL Service Design training introduces participants to service catalogue, IT service availability and continuity. The course also demonstrates how Service Design is related to other ITIL Service Lifecycle stages, and prepares aspirants to undertake ITIL Service Design certification exam.